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Grupa Brokerska Sp. z o. o.
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Quality management
Quality management
Quality of our services is ensured by maintaining the quality management system as per PN-EN ISO 9001:2009 implemented in 2011, following procedures for document circulation within the company and daily implementation of the quality policy by all employees, including in particular qualifications improvement and development of required tools. Periodic work assessments ensure that our services are continuously monitored for quality improvement.

In our operations we use the BROKER program based IT systems developed specifically to cater for our company’s needs. This allows us to adapt them to our customers’ needs and perform our tasks adequate to the customer’s business profile.

We also use licensed expert software such as Eurotax Glass, Audatex or Info-Expert, giving us the opportunity to calculate the amount of due compensation that is the closest to the amount valuated by court experts or insurance company experts.

The quality management system is supported by the reliable internal telecommunications solutions.
Euroagent Suport Kancelaria CRK